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外贸客户中英文100个问题促成订单

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如何了解客户—海外沟通100问(待完善

第一部分—关于公司
1.Howmanyyearshaveyoubeendoneinofficefurniturebusiness?2.Whendidyouenterintothisbusiness?
3.whydidyouchoosetheofficefurniturebusiness?
4.MayIknowsomethingaboutthehistoryofsettingupyourcompany?Itmustbeaverygoodstory,canyoushareitwithme?
5.Doyouthinkwhatisthemostadvantageofyourcompanyonproductsormarkets?canIknowhowdidyouaccumulatetheseadvantages?
6.Ourcompany’sturnoverof2012is...,whichincreases...comparedwithlastyear’sone.Couldyoutellmeyourcompany’sturnoverroughly？whatistheannualgrowthrate？
第二部分—关于业务
1.Iknowyouhaveahighreputationin***marketbecauseInoticethat***Fromtheinternet,.Isitright?Doyouthinkwhatfactorsmakeyousuccessful?
2.howmanyyearsdidyoupurchaseofficefurniturefromchina?
3.Astheconversation,Iguessyoumaypurchaseofficefurniture**timesannually(根据客户的情况讲,andyourpurchasevalueisover1milliondollars,isthatright?(根据客户的情况讲这个数据，务必了解客户中国采购额的范围，误差不宜超过30%
4.Dotheofficefurniturebusinessisthebestperformanceinyourcompany?(ifnot,whatisthebestperformancebusinessinyourcompany?IsitcooperativewithChinesecompany?CouldIknowthecompany’sname?wewanttolearnfromit.
5.What’sthemainsaleschannelofyourcompany?What’sthecompanytargetingofthischannel?high-end？middleend？Whatisthestatus?
第三部分—产品需求
1.MayIknowwhatisyourinterestedproducts?
2.Imakealistaboutthedetailsofyourdemandedproducts.Plscheckit.3.Whatkindsoffactorsdoyoufocusonexceptfortheprice?
4.Couldyougivemeasimpleintroductionaboutyourpreviousorders?
5.Couldyoutellmesomeadvantageswhichgiveyouadeepimpressioninthisintroduction?6.Somequestionsaboutpictures,timeofprojectsandbusinessbackground.
7.What’sthebestsellerofyourcompanyoverthepastfewyears?What’sthereasonofit?Whydotheylikethem?
8.Wehaveanewproduct,isitsuitableforyourlocalmarket?Whatkindsofpeoplewouldbuythegoods?What’syouremployee’sreactionafterweputoursamplesinyourshowroom?
9.Enclosedisyourrequiredproducts,couldyoutellmeyourtargetpurchasingprice,yourwholesalepriceandretailingpricesothatwecanofferyouareasonablequotation?
10.Isitconvenientforyoutotellusthemarketpriceandwholesalepriceofthebestsellerproducts？

第四部分—关于市场
1.AsIwastold,Someproducts***sellwellinyourmarket,someothers**thesalesisnotgood,MayIknowthereason?couldyoukindlygivemesomeadvicetomaketheimprovement?
2.Pleaseforgivemyprecipitance,canyoutellmewhatmarketingstrategiesofourcompetitorsaffectyourfinaldecisionmost.Wewanttohaveabetterperformanceinthemarket.3.Willyourcompanytransformthemarketinthefollowing3years?
4.howcanwepromoteproductsandmakecustomersacceptoursrapidly?
第五部分—未来合作
1.Maybeyoudon’tneed***now,butinthefutureyoumaybeinterestedin***.Isitright?Perhapswhenyoudevelopanewmarket,youwillneedourproducts.
2.Ifourproductsfulfillyourrequirementsinthefuture,couldwehaveopportunitytoestablishbusinessrelationinthefuture?
第六部分—关于客户个人
1.Youareveryprofessional,MayIknowhowmanyyearsyouhavebeeninthiscompany?Weappreciatethisworkingattitudeandloyaltyalot.(whatfactorsdoesyourcompanyattractyou?3.Doyouhavewhatapp,skype…?
4.DoyouhaveanyadviceforlearningRussianasyouknowIamlearningitnow?
5.Whatkindsoffooddoyoulike?Howmanycountrieshaveyoubeen?Whatkindsoffoodareyouparticularlyinterestedin？

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